Privacy Policy

Last updated: 06/10/2026.

The Corner Rooms Counselling and Psychotherapy ('I', 'we,' 'our,' or 'us') is committed to protecting your privacy. This policy explains how we collect, use, store, and share your personal information when you use our website Thecornerrooms.life and our counselling services.

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We are The  Corner Rooms Counselling and Psychotherapy, a counselling service based in the UK. For the purposes of data protection law, we are the 'data controller' of your personal information.

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Legal Entity: The Corner Rooms Counselling and Psychotherapy is a trading name of Judson&Judson counselling LTD; a company registered in England and Wales (Company Number 16223933). All counselling and psychotherapy services are provided by a collective of qualified counsellors & psychotherapists  - all members of the BACP.

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Our contact details:

• Email: hello@thecornerrooms.life
• Phone: 07526 832 923
• Address: 2 Parsonage Lane, Gooder Street, Brighouse. HD6 1AT

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We may collect and process the following types of personal information:

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• Identity data: name, date of birth, gender.
• Contact details: phone number, email address, postal address.
• Health information: details relevant to your mental health and wellbeing (special category data).
• Session notes: records of counselling sessions where necessary.
• Website usage data: IP address, browser type, and cookies.

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Important: Your health and therapy-related information is classified as 'special category data' under Article 9(1) of the UK GDPR. This means it receives enhanced legal protection, and I can only process it under specific conditions set out in law.

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• When you contact us via email, phone, WhatsApp or the website contact form. Email and WhatsApp/text messaging should be used for administrative purposes, such as arranging or cancelling appointments, rather than for sharing sensitive therapeutic information.
• When you register for counselling sessions.
• When you visit our website.
• From third parties if you are referred by a GP, EAP, health professional, or other service (with your consent).
• If you contact us via the website, we will use the information you provide only to respond to your enquiry and determine whether we are able to offer counselling services.

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We process your personal data under the following lawful bases:

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Enquiries about therapy:

If you contact us to enquire about counselling services (for example by email, telephone or through the website contact form), we process the personal information you provide in order to respond to your enquiry and determine whether I am able to offer an appropriate service. This processing is carried out under Article 6 (1) f UK GDPR- Legitimate Interests, as it is necessary to respond to requests for information about our counselling services. 

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Article 6 basis (general personal data):

We rely on Article 6(1)(b) UK GDPR — processing is necessary for the performance of the therapeutic contract between us. When you engage us as your therapists, we enter into a contract for us to provide therapy services. Processing your personal data is essential for us to fulfil that contract.

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Article 9 basis (special category health data):

We rely on Article 9(2)(h) UK GDPR — processing is necessary for the provision of health or social care treatment by a health professional. As qualified counsellors/psychotherapists bound by professional confidentiality obligations, we are permitted to process your health information for the purpose of providing your therapy.

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The additional condition required under UK law is found in DPA 2018 Schedule 1, Part 1, paragraph 2 (health or social care purposes).

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The data is collected by the following ways:

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• When you first contact us to enquire about therapy (by phone, WhatsApp, email, or through the website contact form)
• During your initial consultation or intake session
• Throughout our ongoing therapy sessions
• Via email, telephone, or video call communications between sessions
• Through any forms or questionnaires you complete as part of your therapy

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We use your information to:

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Provide counselling and related services.

• Communicate with you regarding appointments and enquiries.
• Keep accurate records in line with professional and legal requirements.
• Improve our website and services.

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6. Who we share your data with

We treat your information as confidential and do not share it without good reason. However, the following parties may have access to your data in limited circumstances:

Clinical supervisor: As explained below we discuss our therapeutic work in supervision using anonymised case material only. Your name and identifying details are not shared.

EAP or referral platform: Where you have been referred to me through an Employee Assistance Programme or similar referral arrangement, I may share limited information with the commissioning organisation as part of that arrangement.

This is typically limited to confirming attendance and session count, not the content of our sessions. The specific information shared will be explained to you at the outset of therapy.

Safeguarding and legal obligations: In exceptional circumstances, we may need to share relevant information where this is necessary to protect you or another person from serious harm, to meet safeguarding responsibilities, or where disclosure is required or authorised by law. Wherever possible and appropriate, we will discuss this with you before making a disclosure.
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7.  Professional obligations and supervision

We are required by the BACP to attend regular clinical supervision. Supervision is an essential part of ethical therapeutic practice — it helps me reflect on our work and ensures we are providing you with the best possible care.

When we discuss our therapeutic work with our supervisors:

• Your name and any identifying details are not shared with my supervisor
• We use anonymised or pseudonymised case material only
• Our supervisors are qualified professionals bound by the same confidentiality obligations as we are
• Our supervisors are bound by their own professional body's ethical framework

Supervision discussions are focused on the therapeutic process and our professional development, not on identifying individual clients.

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8. Clinical will — what happens to your records if we are unable to practise?

We have a clinical wills in place to ensure your records are handled appropriately in the unlikely event we become unable to continue practising (for example, due to serious illness or death). If we are unable to practice, and only in this event, your name and contact details will be accessed by our colleagues within The Corner rooms Counselling.  Our Clinical Will Executors are Stated within this website. They will use these details to contact you only to inform you that we are unable to continue therapy with you. The clinical will ensures that nominated colleagues (also bound by professional confidentiality) can securely manage or destroy records and, where appropriate, contact clients to offer support or referral. Access to your information will be strictly limited to what is necessary to implement the Clinical Will, manage client contact and ensure that records are handled appropriately.

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9. Third-party service providers: We use the following third-party services which may process your data:

• GoDaddy —  used for domain registration services.
• GoDaddy —  used to build and host this website and may process certain technical data about website visitors, including basic analytics.
• Mobile phone providers per each individual counsellor

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We never sell or rent your personal data.

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10. International data transfers

Some of the third-party providers we use to deliver our services, including GoDaddy (website hosting), GoDaddy (domain registration services), WhatsApp (communications) and Zoom/Teams/Goggle meet (video consultations), may process or store personal data outside the UK. Where this occurs, those providers rely on recognised data transfer mechanisms and appropriate safeguards, such as UK adequacy regulations or Standard Contractual Clauses, to protect personal information

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Where personal data is transferred outside the UK, we ensure that appropriate safeguards are in place in accordance with UK GDPR. Depending on the provider and destination country, this may include UK adequacy regulations, participation in the UK Extension to the EU-US Data Privacy Framework, or the use of International Data Transfer Agreements (IDTAs) or Standard Contractual Clauses (SCCs), as appropriate.

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For further information about how these providers process personal data, please refer to their own privacy policies.

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Counselling records are normally retained for seven years following the end of counselling. Other categories of information may be retained for different periods. 

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​​12. Your rights

Under UK data protection law, you have the right to:

• Access a copy of your personal data.
• Correct inaccurate or incomplete data.
• Request deletion of your data (subject to professional/legal obligations).
• Restrict or object to processing in certain circumstances.
• Data portability (in certain cases).
• Withdraw consent at any time (where processing is based on consent).

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13. Complaints​​

If you have concerns about how we have collected, used, stored, shared or otherwise handled your personal information, please contact us in the first instance hello@thecornerrooms.life so that we have the opportunity to investigate and resolve the matter.

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We will acknowledge receipt of a data protection complaint within 30 days. We will take appropriate steps to investigate the complaint without undue delay, keep you informed where appropriate, and let you know the outcome of my investigation.

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If you remain dissatisfied following our response, you have the right to raise your concern with the Information Commissioner's Office (ICO).

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We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

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15. Artificial Intelligence (AI)

Judson&Judson Counselling does not use artificial intelligence (AI) to record, transcribe or analyse counselling sessions.

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 'last updated' date.​​​

The Corner Rooms Counselling & Psychotherapy. A trading name of Judson&Judson Counselling Ltd. Registered in England and Wales. Company Number 16223933. Registered Office: The Corner Rooms, 2 Parsonage Lane, Gooder Street, Brighouse. HD6 1AT